VENDOR REGISTRATION AND PAYMENT

• All vendors must complete the online registration and pay their fee at the time of registration. 

• By submitting the online registration and paying for a space, vendors are agreeing to the below regulations.

REFUND POLICY

• Full fee refunds (minus platform transaction fees) are available until 90 days before the event.

• A 50% fee refund is offered with 45-90 days' notice.

• No fee refunds will be provided with less than 45 days' notice.

• If you are unable to attend for any reason at any time, you can transfer your full booth credit to the next year’s Family Farm Expo.

• To request a refund, please email eventsteam@roobeez.com. Our customer support team will assist you with the refund process.

• If you are unable to attend the Expo and would like to transfer your booth to another vendor, please contact the Roobeez team at eventsteam@roobeez.com with at least 45 days’ notice to request.

BOOTH SETUP & DISPLAY

• Vendors are responsible for their booth setup, including tables, chairs, and decorations.

• Booths should be free from safety hazards and not exceed the allocated space.

• Banners, signs, and promotional materials should be professional and tasteful.

• Excessive noise that disrupts neighboring vendors or event attendees is not allowed.

• Vendors are responsible for maintaining a clean and tidy booth area.

TRANSACTIONS

• Vendors are responsible for their own sales transactions. 

• WiFi may not be provided — vendors should ensure they have a way to process online payments if needed.

FOOD PRODUCTS

Vendors offering food products for sampling or sale must adhere to all health and safety regulations.

VENDOR BEHAVIOR

• Vendors should conduct themselves in a professional and respectful manner at all times. 

• Harassment, discrimination, or any offensive behavior will not be tolerated.

SECURITY & LIABILITY

• Vendors are responsible for the security of their booth and products. 

• Do not leave valuable items unattended. 

• The event organizers and venue are not responsible for any loss, damage, or injury.

COMPLIANCE WITH LAWS

• Vendors must comply with all local, state, and federal laws and regulations. 

• All products must be legal and in compliance with local and state regulations. 

• Any violations may result in expulsion from the event.

DEPARTURE & CLEANUP

• Vendors must not dismantle their booth or leave the event before the designated closing time. 

• Cleanup should be completed promptly after the event's conclusion. 

• Trash receptacles may not be provided, vendors must plan to pack out all trash.

VIOLATION CONSEQUENCES

Violation of any vendor rules may result in expulsion from the event without a refund.

EVENT SPECIFICS

Vendors should be aware of any additional rules or guidelines specific to their Family Farm Expo venue. If needed, venue-specific rules and guidelines will be distributed via email.

COMMUNICATION

• The Roobeez team will primarily contact vendors via email, at the email address submitted with their vendor application.

• Vendors are responsible for checking their email and ensuring communications are read. 

• If a vendor feels they are lacking information, it is their responsibility to reach out to the Roobeez team at eventsteam@roobeez.com.